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Frequently Asked Questions
General
What is Combobox?
Combobox is a wholesale supply and logistics platform serving spaza shops, food stalls, caterers, restaurants, and all entrepreneurs across South Africa.
Who can order from Combobox?
Only Traders with a Combobox account. Please register to shop.
Do I need a registered business?
Yes. Informal traders and community businesses are welcome to enquire about our services and we will assist you in registering your business.
Ordering
How do I place an order?
You can order via our website, WhatsApp ordering system, or through our sales agents.
What is the minimum order?
Our minimum order starts from R1000 depending on your location.
Pricing
Are your prices cheaper than supermarkets?
Yes. Our bulk purchasing and direct supplier relationships allow us to offer lower prices.
Do you offer credit?
Yes, selected customers may qualify for credit after vetting.
Delivery
Do you deliver to townships and rural areas?
Yes. We deliver to the township and rural areas.
How long does delivery take?
Same-day or next-day delivery in Gauteng. Other provinces: 24–72 hours.
Support
How can I contact Combobox?
Via WhatsApp, email, phone, or our website contact form.
How long does delivery take?
Same-day or next-day delivery in Gauteng. Other provinces: 24–72 hours.