Term & Conditions

These Terms and Conditions govern your access to and use of our website, mobile platforms, WhatsApp ordering system, and all services offered by Combobox (Pty) Ltd.

By accessing or using our platform, you agree to comply with and be bound by these Terms.

You must be at least 18 years old and legally capable of entering into binding agreements. You represent that all information provided during registration is accurate and complete.

Combobox products, shop essentials, catering stock, restaurant supplies, starter kits, logistics services, and business support services.

We reserve the right to:

• Modify or discontinue any product or service.
• Adjust pricing at any time.
• Limit quantities based on stock availability.

• Orders may be placed via our website, mobile platform, or WhatsApp ordering system.
• Full payment is required before dispatch unless a credit facility has been approved.
• Accepted payment methods include EFT, debit/credit card, mobile payments, and approved credit terms.

• • Delivery times are estimates and may vary based on volume, weather, traffic, and logistics conditions.
  • Customers are responsible for providing accurate delivery information.
  • Failed deliveries due to incorrect details may attract redelivery charges.

• Claims for damaged or missing items must be reported within 24 hours of delivery.
• Refunds or replacements are processed after inspection.
• No returns are accepted for perishable items unless defective.

• All content, trademarks, logos, software, and designs remain the property of Combobox. Unauthorized reproduction is prohibited.

Combobox shall not be liable for indirect, incidental, or consequential damages resulting from the use of our platform or services.

We comply with POPIA regulations. Customer data is collected solely to fulfill services and improve operations. Data is never sold or shared unlawfully.